San Diego Self Storage blog
First year price guarantee icon for San Diego Self Storage

Have you heard about our 1st Year Price Guarantee?

Learn More

San Diego Self Storage Blog

Return To Blog

Extraordinary Customer Service Is Our Goal!

|

There are numerous factors that go into one’s decision when picking a storage facility. Location, price and facility features are just some examples of what might cross your mind. Surely, the aforementioned factors, as well as many more, are all important. However, we at San Diego Self Storage are firm believers that our incomparable customer service is what sets us apart from competitors.

At San Diego Self Storage, offering exceptional customer service is our highest priority. Not only are our managers professionally trained storage consultants, they are also very friendly people! Whether you’ve been a customer for a handful of years or you recently rented your very first storage unit, our team members love connecting with tenants. Our office staff invites you to take a break from working in your unit to swing by the office for a complimentary water or coffee and light conversation. If you haven’t taken the time to meet all of the team members, we highly recommend you do so. In fact, some of our tenants forgo the ability to pay rent over the phone or online because they prefer to stop by the office and visit with our staff members.

Our employees at all 17 San Diego Self Storage locations work extremely hard to ensure your storage needs are met, and in the most convenient way possible. The best way for tenants to show their appreciation of managers and team members is by sharing their positive experiences online. Whether you prefer Google+ or Yelp, our staff takes pride in earning online reviews from grateful tenants. Taking a few minutes of your time to highlight a positive storage experience resonates powerfully with our managers.

Check out this wonderful example: