San Diego Self Storage hero image

"1st Year Price Guarantee"

 

Our Blog

Return To Blog

Extraordinary Customer Service Is Our Goal!

|

There are numerous factors that go into one’s decision when picking a storage facility. Location, price and facility features are just some examples of what might cross your mind. Surely, the aforementioned factors, as well as many more, are all important. However, we at San Diego Self Storage are firm believers that our incomparable customer service is what sets us apart from competitors.

At San Diego Self Storage, offering exceptional customer service is our highest priority. Not only are our managers professionally trained storage consultants, they are also very friendly people! Whether you’ve been a customer for a handful of years or you recently rented your very first storage unit, our team members love connecting with tenants. Our office staff invites you to take a break from working in your unit to swing by the office for a complimentary water or coffee and light conversation. If you haven’t taken the time to meet all of the team members, we highly recommend you do so. In fact, some of our tenants forgo the ability to pay rent over the phone or online because they prefer to stop by the office and visit with our staff members.

Our employees at all 17 San Diego Self Storage locations work extremely hard to ensure your storage needs are met, and in the most convenient way possible. The best way for tenants to show their appreciation of managers and team members is by sharing their positive experiences online. Whether you prefer Google+ or Yelp, our staff takes pride in earning online reviews from grateful tenants. Taking a few minutes of your time to highlight a positive storage experience resonates powerfully with our managers.

Check out this wonderful example:

 

CSSA logoSSA Member LogoToys For Tots logoSan Diego Food Bank logo

*SPACE SIZE: Advertised space sizes are approximate and for comparison purposes only. Spaces may be smaller or larger than advertised. Spaces are not rented by the square foot, and rent is not based on square-foot measurements.  

**All Internet specials are at select locations on select units. Offer applies to new rentals by new customers only at participating San Diego Self Storage locations. One offer per customer. Offer available for limited locations and is subject to availability. Applicable administration and insurance fees are not included in this offer. Offer has no cash value. No refunds or substitutions are permitted. Use of Move-In Truck is based on availability and terms and restrictions apply. Move-in truck not available at all locations. Features and amenities vary by location.